Terms and Conditions

This page sets out the rules that govern your use of our platform and the relationship between you and us. We explain how accounts should be used, who is eligible to play, what behaviour is permitted, how promotions work in general, and how deposits, withdrawals and disputes are handled. By using our services you agree to follow these terms and any updates we publish.

Account responsibilities

Members must provide accurate, up-to-date information when registering and keep account details current. You are responsible for all activity on your account, including bets and wagers placed under your login. Do not share your credentials and take reasonable steps to protect your password. We may suspend or close accounts where we suspect unauthorised access, fraud, chargebacks or breach of these terms.

Eligibility requirements

To use the platform you must meet legal age requirements in your province and be permitted to gamble under local laws. Only one account is permitted per person, household or device unless we agree otherwise. We reserve the right to refuse registration from countries or jurisdictions we restrict. Account verification is required before withdrawals and may be requested at any time for identity, age and residency checks.

Acceptable platform use

Use the site fairly and only for lawful purposes. Prohibited conduct includes attempting to manipulate games, collude with other users, use automated scripts or bots, create multiple accounts to abuse promotions, or otherwise interfere with the service. We may limit, suspend or close accounts that breach acceptable use rules and retain winnings where abuse is proven.

General bonus and promotion rules

Promotions are subject to specific terms that appear with each offer. In general, only one bonus may be active at a time and different products contribute differently to wagering requirements. We apply maximum bet rules while bonus funds are active and may restrict certain games from bonus play. Promotional terms set out wagering, contribution rates, validity periods and any caps; where details are not shown, they are variable and depend on the specific offer.

Deposits and withdrawals

We accept a range of payment methods; minimum and maximum amounts depend on the method chosen. Deposits are usually credited instantly, while withdrawals are subject to verification checks and processing times. We may require identity and source-of-funds documentation before approving withdrawals. Withdrawal limits and processing schedules may apply; large wins can be paid in instalments according to our risk procedures. We do not control fees charged by banks or intermediaries.

Dispute resolution

If you have a concern, contact our support team and we will aim to resolve it promptly. If a dispute remains unresolved after our internal process, we will outline further steps and available channels for independent review where applicable. We expect customers to cooperate with investigations and to provide requested documentation to help resolve issues.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and, where appropriate, notified to active users. Continued use after an update constitutes acceptance of the revised terms. If you do not accept changes, stop using the service and contact us to close your account.